Reference

How prk99 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit, or contact our support team — and how we keep it secure.

Account data protectionJazzCash & Easypaisa transaction privacyRaast payment data handlingYour right to access or delete dataClear contact path for privacy requests
prk99 How prk99 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Email Privacy Team

Send a written request to our privacy address for data access, correction or deletion queries. We aim to acknowledge your request within two business days.

Live Chat Support

Start a live chat session from any page on prk99. Our support team can confirm what data is held on your account and route formal requests to the right team.

Account Settings Path

Log in and navigate to Account Settings to review the personal details stored against your profile. Update contact information or raise a data query directly from that screen.

DATA HANDLING PRACTICES

Security, Retention and Your Account Rights

Encryption on Every Transaction

All data exchanged between your device and our servers — including JazzCash and Easypaisa deposit details — travels over SSL encryption. Your payment identifiers are never exposed in plain text.

Retention Period and Deletion

We retain account data for as long as your account remains active and for the period required under applicable law. If you close your account, you can request deletion of personal data that is not subject to a legal hold.

Cookie Control

Cookies on prk99 serve two purposes: keeping your session active and tracking preferences like language or last-visited section. You can block or clear cookies in your browser without losing your saved account details.

Access and Correction Rights

You have the right to request a copy of the personal data we hold, ask us to correct inaccurate details, or object to certain types of processing. Contact our support team to start that process.

Common Questions About Your Privacy on prk99

These are the questions we get most often about how your data is handled. If you need something not covered here, our support team can help you directly via live chat or email.

We collect your name, email address, and any payment identifier you use — such as a JazzCash or Easypaisa wallet number — to verify your account and process deposits correctly.

We share data only with payment processors needed to complete your transaction. We do not sell or rent your personal data to advertisers or unrelated third parties under any circumstances.

Transaction references from Raast and Easypaisa are stored against your account record for reconciliation. Full wallet credentials are never stored — only the reference ID generated by the transfer.

Yes. Submit a written request through live chat or email and we will provide a summary of the personal data linked to your account, subject to identity verification and applicable law.

Data is retained for the period required under applicable law in your eligible region. Once that period ends, personal data not subject to a legal hold is deleted or anonymised.

Log in and go to Account Settings to update basic details, or contact our support team via live chat. For formal deletion requests, email our privacy team with your account reference number.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.